8 September 2015
RGDATA takes the lead in launching new online training initiative
RGDATA supports new Responsible Retailing of Alcohol
online training programme for their members
RGDATA today launched a new initiative for training owners and staff in shops that are Licensed to sell alcohol. The company behind the development of the new programme, Alcohol.ie has offered fully endorsed training in responsible serving practices to the Irish Alcohol Industry since 1999, in conjunction with the Department of Health and Failte Ireland.
The RRA Training Programme is an interactive, online program for all staff working in shops, supermarkets convenience stores and forecourt stores where alcohol is sold. It is designed to inform staff about their obligations under the RRAI Voluntary Code of Practice which has been agreed by the mixed trading sector.
Following extensive global research and in consultation with key industry personnel, RRA Online is approved by medical and legal experts. The new initiative is a 90 minute online (e-learning) course consisting of an interactive learning component, examination and certification.
Mary Mitchell O’Connor, TD attended the launch and said “I am delighted to support this initiative by RGDATA for their members. When shop owners and staff complete the training, it will ensure that staff in shops are confident in the sale of alcohol and their obligations under the RRAI Voluntary Code of Practice”.
Speaking at the launch at Blackrock in Dublin, Mary Kennedy, owner of Alcohol.ie and developer of the RRA Programme said; “Responsible Retailing of Alcohol (RRA) training is designed to support the real needs of the industry, instilling confidence to make decisions and act decisively when the need arises. Customer safety, protection of minors and moderate consumption of alcohol are key elements of responsible retailing and its importance to our country’s health welfare is crucial.
RRA Online’ is user friendly, quick and comprehensive. It contains interactive quizzes and multimedia animation, providing a good knowledge base for all those employed in the mixed trading industry.
Meeting all current EU guidelines and using the latest e-learning technology, the Programme is recognised as ‘best in class’. It is a credit to the organisation that RGDATA have committed to promoting the programme to their members and that all staff will now have access to up to date information on the sale and display of alcohol, ID checking guides and correct complaints procedures.”
Tara Buckley Director General RGDATA welcomed the new online programme and stated: “We are delighted to bring this online training initiative to our members to ensure all staff are trained to the highest level in the sale of alcohol”
Dr Stephen Stewart, Consultant Gastroenterologist and Hepatologist, Mater Hospital also commented;
“Alcohol is a unique commodity and must be treated with respect and some caution. An educational course that offers a good grounding in the key elements of this is invaluable and should, in my view, be a pre-requisite in the training of staff. With raised awareness of the potential problems associated with alcohol among those that sell it we move closer to a time when we as a nation can develop a more healthy relationship with alcohol, limit harms and enjoy its consumption in moderation or at least with a better understanding of potential risks.”
For more information or interview opportunities:
Kathleen Cahill, Communications Manager, RGDATA
Ph: 01-2887584/ Mob: 087-6989191
The Retail Grocery Dairy & Allied Trades Association - RGDATA - is the representative association for over 4,000 independent family owned grocery shops, convenience stores, forecourt stores and supermarkets in Ireland.
RGDATA is the longest established trade association representing the independent grocery sector for over 70 years.
Established in 1999, the RRA and RSA Programmes offer in-company, external and online training courses to Mixed Trading Premises, Hotels, Pubs, Nightclubs, Sports Clubs, Colleges and Restaurants. The RRA programme has been developed in direct consultation with the RRAI and covers the following;
- Alcohol - the product and it's definition
- Health factors including blood alcohol concentration (BAC)
- Alcohol and the Law - obligations of owners and staff
- Sale, display & advertising of alcohol products
- Handling difficult situations
- Incidents and reporting