The public and retailers need an assurance on National Lottery following second ticket terminal crash
RGDATA has called on the National Lottery Regulator to conduct an urgent investigation of the National Lottery following the second ticket terminal crash in less than a month. RGDATA said that the latest outage is extremely serious and will negatively impact on both consumers and retailers.
Tara Buckley said that the latest outage will result in lost ticket sales for retailers and lost opportunities for consumers. Unlike the previous ticket terminal crash earlier this month when the draw was postponed, the Euromillions draw cannot be postponed as it is European wide.
“What is going on at the National Lottery? We had no interruption to the National Lottery service for over 28 years and now since a new operator has started we have seen two outages in less than a month. The last time the ticket terminal crashed we were informed it was because of heavy snow in Spain and given assurances that it would not happen again. Yet less than a month later the system has crashed again. We need an urgent investigation by the Regulator of the technology being used by the National Lottery and a clear statement of the circumstances behind the latest crash. We are also looking forward to the matter being investigated by the Finance Committee on the 11th of March.”
The Retail Grocery Dairy & Allied Trades Association - RGDATA - is the representative association for over 4,000 independent family owned grocery shops, convenience stores, forecourt stores and supermarkets in Ireland. RGDATA is the longest established trade association representing the independent grocery sector for over 70 years.